If you need help changing your access credentials such as EMAIL or TELEPHONE number please submit a request CLICK HERE FOR LIVE SUPPORT.
Use the Milo Care+ app to reset your password.

Collect two samples with each Swab provided.
Thoroughly swab the inside of one cheek for 30 seconds.
Repeat the process with the other Swab on the opposite cheek.
Insert the Swabs into the coin envelope and snap off the ends
Label the DNA collection kit’s coin envelope with your Account ID on the Milo Care+ app.
To ensure proper registration, locate the DNA kit ID on the coin envelope and enter the ID in the Milo Care+ app.
Insert the specimen kit into the prepaid Business Reply Mail and send it back to us.
You will be notified when we receive your sample and later when your results are ready.
Wash & Dry your fingertip.
Twist lancet’s blue top to remove the cap. Align the lancet against your chosen fingertip and press firmly.
Wipe away the first drop of blood.
Fill the circle on the blood spot card completely, starting at the center of the circle.
Label the DNA collection kit’s coin envelope with your Account ID on the Milo Care+ app.
To ensure proper registration, locate the DNA kit ID on the coin envelope and enter the ID in the Milo Care+ app.
Insert the specimen kit into the prepaid Business Reply Mail and send it back to us.
You will be notified when we receive your sample and later when your results are ready.
The best time for providing a sample is when you wake up in the morning.
Wait 30 mins after eating, drinking or smoking before providing a sample.
Fill with Saliva, up to the 4ml line. Your Saliva will mix with the preservative fluid.
Label the DNA collection kit’s coin envelope with your Account ID on the Milo Care+ app.
To ensure proper registration, locate the DNA kit ID on the coin envelope and enter the ID in the Milo Care+ app.
Insert the specimen kit into the prepaid Business Reply Mail and send it back to us.
You will be notified when we receive your sample and later when your results are ready.
Yes, the Milo Care+ App is required to register your DNA test sample ID.
Your DNA test results will be exclusively available on the Milo Care+ App.
Furthermore, for privacy reasons, you have the option to label your DNA test sample with your Milo Care+ Account ID instead of your name.

Label the DNA collection kit’s coin envelope with your Account ID on the Milo Care+ app.
To ensure proper registration, locate the DNA kit ID on the coin envelope and enter the ID in the Milo Care+ app.
Insert the specimen kit into the prepaid Business Reply Mail and send it back to us.
You will be notified when we receive your sample and later when your results are ready.
Create an Account or Login to the Milo Care+ App.
On the Milo Care+ App Home Tab
Click on your Purple Profile Cirle on the top left.
Scroll down to: ACCOUNT INFORMATION
ACCOUNT ID is the four Alpha and Four Numerical ID Number.
E.G. SOIG-7392
Use this ID Number to label your DNA Test sample.
Your DNA tests results will be exclusively be available on the your Milo Care+ App.
One Milo, Inc is built on chemistry and connecting so it is important for us to protect your privacy.
Go to Privacy to view all legals

COVID-19 VACCINES
ANY VACCINE ADMINISTERED IN THE USA OR CANADA.
IF YOU RECEIVED AT LEAST 1 DOSE OF VACCINE FROM MILO CARE THEN ALL DOSES YOU RECEIVED IN FLORIDA WILL NOW BE ACCESSIBLE TO YOU IN THE MILO CARE+ APP FOR FREE.
YOUR ENTIRE FAMILY MAY VIEW THEIR RECORDS IN A SINGLE DOWNLOAD OF THE APP.
NEW PATIENTS MUST REQUEST A RECORD UPLOAD FROM MILO CARE SUPPORT. CLICK HERE FOR SUPPORT
Open The Milo Care+ app
1. Navigate to the Milo Care + app dashboard home tab.
2. Select a record to add to your wallet.
3. Click on “Add to Apple Health”.
4. Click on “Open in Health”.
5. Add to "Wallet & Health".
A patient must be at least 18 years of age to register an account on the MILO CARE+ app.
An adult must create or already have an account and then they can register a dependent (younger than 18) to their account.
If your child received at least 1 dose of vaccine from Milo Care then all doses they received in Florida will now be accessible to you in the Milo Care+ app.
1. IF YOU ARE NOT ABLE TO VIEW THEIR RECORD THEN PLEASE MESSAGE US AT LIVE SUPPORT CLICK HERE.
New Patients : If you have never received a vaccine from Milo Care.
1. Login to an adult/parent/guardian account on the Milo care App.
2. Navigate to the Family Member tab on the Milo Care+ app.
3. Click on “Add a family member” and register their name and date of birth.
4. Once the Child is registered, navigate to the Vaccine Report tab on the Milo Care+ app.
5. Click on Add/Amend Record on the Milo Care+ app.
6. Or submit a record request for your child from Live Support or CLICK HERE
A child’s vaccination record will be verified and loaded to the the parents login.
View all family records on the Milo Care+ app Vaccine Report tab by selecting the Patient Name.
All patient’s from 18 years are required to register their own MILO CARE+ account using a unique email address that is securely accessible to them. Adults may send each other a request to join a family account.
OPEN THE MILO CARE+ APP
1. Navigate to the Family Member tab.
2. Click on “Add a family member” and register their name, date of birth, email and telephone number.
3. The “Add a family member” request is sent by email and in-app notification.
4. Join the family by accepting the request in the Alert button in the MILO CARE+ app.
Once the “Add a family member” request is accepted, each adult with be able to view records for each registered member in the family.
View all family records on the Vaccine Report tab by selecting the Patient Name.
Navigate to www.milo.care Support "Missing or Erroneous Vaccination Records" and let us know about any missing or erroneous vaccine dose.
If Milo Care administered the dose then the record will be corrected within a few business days.
If the error or omission is from another provider, Milo Care will let you know about the best way to fix that error.
After we consulte with the DoH, you may be required to ask the provider to correct the DoH registry before Milo Care or the DoH is able to verify the missing dose.

1. A new patient must download the Milo Care+ app and create a profile. APP DOWNLOAD HERE
2. Request an Initial Record Upload from LIVESUPPORT.
Navigate to www.milo.care Support
"Add a new Vaccination Record" and let us know about when and where the dose was administered.
- Keeping track of your child’s shot record has never been easier.
- View required shots for school/child care.
Request a Certificate of Immunization (FORM DH680) for school entry. CLICK HERE FOR SUPPORT
- Keeping track of your vaccination record has never been easier.
- View your vaccination status.
Request a Vaccine History (FORM DH686). CLICK HERE FOR SUPPORT
FREE: IF YOU RECEIVED AT LEAST 1 DOSE OF VACCINE FROM MILO CARE THEN ALL DOSES YOU RECEIVED IN FLORIDA WILL NOW BE ACCESSIBLE TO YOU IN THE MILO CARE+ APP FOR FREE.
Uploading new vaccine records for new patients takes both time and financial resources.
Live Support will asses your request and a fee between $0 and $9.99 may be applicable.
In order to verify your record Milo Care must manually access your single vaccination record at the Department of Health in your state and then transpose it to the SMART® Health Card verified system.
Patients that already have a state issued SMART® Health Card can add that record to the Milo Care+ app by choosing that free service CLICK HERE FOR LIVE SUPPORT.

Discover the future of personalized healthcare with Milo Care – where cutting-edge technology meets compassionate care.
At Milo Care, we offer an unparalleled journey into DNA testing, providing insights into your genetics with precision and clarity. Our comprehensive diabetes management and control solution empowers you to take charge of your health, supported by the latest in medical innovation.
But our commitment to your well-being doesn't stop there. With the Milo Care+ app, we bring the full suite of our services right to your fingertips. Manage your health journey effortlessly with smart health records, access personalized test results, and engage with tailored care plans designed just for you. The Milo Care+ app is your gateway to a healthier life, integrating seamlessly with our advanced health solutions to ensure you receive the most personalized care possible.
Join Milo Care today and experience healthcare that's as unique as you are. Welcome to the new standard in personalized medicine, where every patient is treated like the individual they are. Welcome to Milo Care.
THE MILO CARE PLUS APP
- The Milo Care+ app provides Milo Care patients with access to their vaccination records.
- The App enables patients to create a SMART® Health Card which is a verified record of their COVID-19 test or vaccination.
- The App also provides patients with a QR code to verify their CDC vaccination cards.
- You may also request your child’s Certificate of Immunization Form DH680’s for school entry.
- Request and download your Vaccination History.
The SMART® Health Card was created by The Commons Project®. The Commons Project Foundation is a global tech nonprofit building solutions that empower people to access, manage, and share their data.
COMING SOON LAB TESTS ANYWHERE | COVID-19, FLU, DIABETIC MONITORING AND MANY OTHERS.
SMART Health Cards are verified versions of your clinical information, such as vaccination history or test results. They allow you to keep a copy of your important health records on hand and easily share this information with others if you choose. SMART Health Cards contain a secure QR code and may be saved digitally or printed on paper.
You can get a Covid-19 SMART Health Card through a qualified issuer, such as Milo Care. An issuer is any organization authorized by the Verifiable Clinical Information coalition (VCI) to generate these cards, including pharmacies, hospitals, healthcare providers, medical labs, public health agencies, and more.
Milo Care is the clinical services division of One Milo, Inc (“Milo”).
Milo Care is a licensed Health Care Clinic Establishment. NPI# 1023696648, CLIA#10D2219236
Milo developed a Connected Health Ecosystem powered by proprietary systems for point-of-care and self testing diagnostics. The system delivers precision medicine to mass populations for the purposes of bringing clinical and economic improvements to patient care.
PANDEMIC RESPONSE
In response to the public health emergency (PHE) caused by the COVID-19 pandemic many cities in South Florida asked Milo to provide COVID-19 testing and then vaccination services. We opened drive through testing centers and vaccination sites in partnership with many cities. In so doing we performed hundreds of thousands of COVID-19 tests and vaccinations.
Origin
Milo was incorporated as a Delaware Corporation in 2018, with the closing of a Seed Investment Round. Milo was born out of a convergence of IP represented by hundred’s of diagnostic chemistries developed over 30 years and the maturing of IoT technologies & smart ecosystems. One Milo, Inc combined the IP for chemistry and smart system into its domain at inception.
Lawrence Leigh, MD interned in Internal Medicine at Boston University Medical Center. He then completed his radiology residency at Harvard Medical School, where he also received fellowship training in cardiovascular and interventional radiology and served on the faculty. Dr. Leigh is certified by the American Board of Radiology and Board Member of Radiology Regional Center.
Brian Krivisky, MD graduated magna cum laude from CCNY Sophie Davis School of Biomedical Education and Mount Sinai School of Medicine in New York. Dr. Krivisky has completed a residency in pathology at Lenox Hill Hospital in New York and a residency in radiology at Mount Sinai Hospital in New York, where he was the Chief Resident. He also completed a fellowship in diagnostic imaging and interventional radiology at Duke University Medical Center.
Russell Leigh, BCommerce (Finance & Economics). A 15-year career in Investment Banking at Societe Generale, INGBarings and Investec bank and then immersed in Biotech as a founding investor of Oramed Pharmaceutical (NASDAQ: ORMP) and started an IoT platform tech-company that invented & developed the One Milo Connected Health Ecosystem.
One Milo won the NASAiTech’s Juried Cycle III in 2018 and Ignite The Night @ The Space Symposium, NASAiTech is an initiative by NASA’s Space Technology Mission Directorate (STMD) and aims to find innovative ideas that have the potential to overcome critical technology hurdles facing future exploration of the Moon and Mars, even though many were originally meant to solve important problems here on Earth.
Generali, the World’s second largest insurer scouted One Milo from over 600 companies as one of four companies to represent The Future of Health and Welfare.
One Milo joined the Generali Health & Welfare Accelerator managed by H-Farm. H-FARM SpA is the innovation platform that guides companies in their digital transformation, provides education programs and supports startups. H-Farm integrates business consultancy, education and investments into a synergic business model.

Store Policies

Please read our return and refund policy carefully before making a purchase. If you have any questions or concerns, don't hesitate to contact our customer support team at returns@milo.care

Cancellation Policy

You have the right to cancel your order at any time, from the moment of purchase until the specimen kit is shipped to the laboratory. To initiate a cancellation, please contact our customer support team immediately at returns@milo.care

Refund Policy

1. Full Refund (Before Collection Kit Shipment)

If you decide to cancel your order before the specimen collection kit is shipped to you, you are eligible for a full refund of the purchase price, including any applicable taxes and shipping charges. The full refund will be issued to the original payment method you used when placing the order. Please allow 5 for the refund to be processed.

2. Refund with Deduction (After Kit Shipment)

Once the specimen kit is shipped to you, you may still request a refund. However, a deduction of $20 will be applied to cover the cost of the specimen collection kit, which is non-returnable once shipped. The remaining balance of your purchase price, excluding the $20 deduction, will be refunded to the original payment method used for the order. Please allow 5 for the refund to be processed.

Return Procedure

In case of a cancellation or refund request, please follow these steps:

Contact our customer support team at returns@milo.care to initiate the cancellation or refund process.

Provide your order number and any other relevant information as requested by our customer support team.

Delivery of Services Policy

At Milo Care, we are dedicated to providing a straightforward and efficient DNA testing service that ensures accuracy, privacy, and convenience. Our service delivery comprises the following key steps:

1. Place your Order

Begin the process by placing an order for your DNA test through our user-friendly website at www.milo.care.
Your DNA test kit will be dispatched promptly and is expected to arrive at your designated address within 2-4 business days. You will receive a confirmation email with tracking details once your kit is on its way.

2. Complete Your Sample

Upon receiving your DNA test kit, carefully follow the provided instructions for collecting your DNA sample.
The collection process is as simple as a cheek swab, which you can comfortably perform at home.
After collecting your sample, securely package the swab in the envelope provided.
Please make sure to label your DNA test specimens with your a unique Patient ID before returning them to us. This ID ensures the proper identification and processing of your sample.
This Patient ID can only be obtained through your profile on the Milo Care Plus iOS or Google Apps.
Place the labeled specimens into the pre-paid mailer included in your kit and send it back to us. The postage is already covered, so no additional costs are incurred.

3. Analyze Your Sample

Your DNA sample will be received at our state-of-the-art laboratory, which is accredited by both CAP (College of American Pathologists) and CLIA (Clinical Laboratory Improvement Amendments). These certifications signify our commitment to maintaining the highest standards in genetic testing.
Our team of skilled professionals will meticulously analyze your DNA sample, adhering to strict quality control protocols, to ensure precise and reliable results.

4. Receive Your DNA Report

Approximately 2 weeks after receiving your DNA sample at our laboratory, your comprehensive DNA report will be generated and made available.
Your results will be exclusively accessible through the Milo Care Plus mobile app. You can download the app from the App Store or Google Play if you haven't already.
To access your results, simply log in to the app using the credentials you created during the ordering process.

The Milo Care Plus App

If you already have a profile on the Milo Care Plus app, you can proceed to retrieve your Patient ID as follows:

Open the Milo Care Plus app on your iOS or Android device.
Log in to your existing account using your credentials.
Locate and note down your unique Patient ID within your profile.

However, if you do not currently have a Milo Care Plus app profile, it is essential to create one before returning your DNA test specimen. Here's how to get started:

For iOS Users:

Visit the App Store on your iOS device.
Search for "Milo Care Plus" and download the app. <CLICK HERE>
Open the app and select "Create Account" to set up your profile.
Follow the prompts to complete your profile and obtain your Patient ID.

For Android (Google) Users:

Visit Google Play on your Android device.
Search for "Milo Care Plus" and install the app. <CLICK HERE>
Open the app and choose "Create Account" to establish your profile.
Follow the on-screen instructions to complete your profile and obtain your Patient ID.

Once you have your unique Patient ID from the Milo Care Plus app, please make sure to label your DNA test specimens with this ID before returning them to us. This ID ensures the proper identification and processing of your sample.

If you encounter any difficulties during the app setup or have questions about obtaining your Patient ID, please don't hesitate to reach out to our dedicated customer support team at support@milo.care] or via the app itself. We are here to assist you and make this process as smooth as possible.

Security and Confidentiality

We prioritize the privacy and security of your personal information and DNA data. Your data is handled in strict compliance with all applicable laws and regulations, and we do not share your data without your explicit consent.

Customer Support

For any inquiries or assistance at any stage of the process, our dedicated customer support team is ready to assist you. Please contact our customer support team immediately at returns@milo.care

Thank you for choosing Milo Care Plus for your DNA testing needs. We are committed to providing you with accurate, trustworthy, and confidential genetic insights that empower you to make informed decisions about your health and ancestry.